Ijaw Dictionary Online

How Automobiles Work

Busy airport checkpoints are probably
the first thing that comes to mind for most Americans when thinking of the TSA. But away from public view inside this
government facility outside of Washington DC, a different kind of the action takes
place. It’s home to TSA’s Transportation Security Operations
Center, often referred to as the TSOC. “Ok Steve, so now we’re going out on
the watch floor.” One step out to the watch floor and you can quickly see how massive an
operation it really is. “Yeah, so on a typical day, we receive an
average of about 70 significant events that get
reported to the TSOC.” TSOC was created in the wake of 9/11
to prevent another similar tragedy. It combines real-time intelligence and
operational information across every transportation mode. TSOC’s
mantra is simple: Communicate, collaborate and coordinate. “We now know that this man’s name was on a so-called federal terror watch list or a no-fly list.” Back on Christmas Day 2009, Nigerian Umar Farouk Abdulmutallab attempted to detonate
explosives sewn into his underwear onboard Northwest Flight 253 as it
approached Detroit. TSOC’s mantra pushed employees into high gear. In this room, a critical incident
management group was set up. Detroit airport’s Federal Security
Director, along with law enforcement, kept the incident manager at TSOC in the
loop. Worldwide changes were implemented on the spot in case a similar terror
attempt was in the works. Federal Air Marshals changed their
standard operating procedures and the white house was updated. But it’s the reminder 9/11 and the
continuous threat to aviation that remains the major focus. “But we have a number different screens up.” “Primarily right now you’re looking at air
pictures.” Those screens you see are actually radar feeds. They give staff the ability to track any
aircraft of interest. And those significant events of interest
run the gamut. “It ranges from a guy forgetting he had a firearm in his bag and going through a checkpoint, to someone exceeding the amount of liquids they can have going
through the checkpoint; everything that happens that could be security-related is reported
to the TSOC.” “The latest now on the LAX shooting that left one TSA agent dead…” Back on November 1st of 2013, a 23-year-old man entered terminal 3 of Los Angeles International Airport and fired a semi-automatic rifle killing
TSA officer Gerardo Hernandez and wounding several others. Hernandez
became the first TSA officer killed in the line of duty. “So we’ve had
a number of incidents of national significance in
which we managed out of TSOC.” “But what was unique about that one was there was the emotional toll of our own had been affected.” The tragedy at LAX illustrated how TSOC personnel have been trained to focus on their mission, to maintain that situational awareness.
“There is a lot of adrenaline and there’s a lot of, uh… lot of emotion particularly in some like
that where we know our own could be affected but we really pride ourselves in
controlling that emotion and still continuing that professionalism.” Every day TSOC employees pass by
this memorial to 9/11. It’s made from a structural beam of the
World Trade Center’s North Tower. At the very base lime stone remnants
from the pentagon. And the v-shaped pieces from the
aircraft fuselage of United flight 93. All a daily reminder of
why the TSOC exists.

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