A car insurance excess is the amount you pay towards any claim. You’d pay it whether the claim is your fault or not. At Aviva, third party fire and theft cover comes with a compulsory excess, which you can’t change. If you have comprehensive cover, you’ll have a standard excess of £350, but you could choose a higher or lower excess. Aviva work with a number of approved repairers. If you decide to take your vehicle to a non-approved repairer after a claim, you will have to pay an additional excess. You might also have an additional excess if you have a high performance or a high value vehicle or if you’re a young driver. You’ll be able to find information about your excesses in your quote and on your policy documents. Do you want me to put them in the display case at the back? OK.